Assignment of Benefit
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Medicare bulk-bill Assignment-of-Benefit e-consent for Australian practices — capture a compliant, signed consent for every bulk-billed service.

3,884
Consents signed
Every method — SMS, email, kiosk, printed and verbal
97%
Of sent links get signed
Links sent by SMS or email
14 min
Median time to sign
From SMS delivered to signature

Across Australian practices using Clinically since 1 July 2026. Figures as at 17 September 2026.

What Clinically does

1

Send the consent

Send via our SMS & email platform.

2

We chase it for you

Automatic SMS & email reminders nudge patients until the AoB is signed.

3

Audit-ready, always

Every signed consent stored in one place — ready to produce any time you're asked.

What changes on 1 July 2026

The Assignment-of-Benefit requirements — and what Clinically covers.

#RequirementClinically
Source: Australian Government Dept. of Health Read the full guide →

Ways to obtain consent

Pick whatever fits your workflow — every path captures a compliant, signed AoB.

What's changing from 1 July 2026 ›

Automated reminders that maximise consent recovery

Every consent you send is tracked from delivered, to opened, to signed — with automated SMS reminders following up on your schedule until it's signed. The result: fewer unsigned consents, and more recovered.

aob.clinically.com.au/dashboard
Send this consent to the patient
They get a secure link and enter their date of birth to open it.
Mobile number
0433 027 002
Send reminders daily until signed
Messages · John Smith
Today · 9:02am
Hi John, your bulk-billing consent is ready to sign: clnly.au/s/aB3 — you'll be asked for your date of birth.
Next day · automatic reminder
A reminder — your consent is still waiting to be signed: clnly.au/s/aB3
Day 3 · automatic reminder
Just a quick reminder to sign your bulk-billing consent: clnly.au/s/aB3
ClinicallyAoB
NH
Every consent you send is tracked here — sent, opened, signed.
PatientProviderServiceStatusReminders
John SmithDr Lim92422 Sent SMS ×3
Mai NguyenDr ChoPre Signed ✓—
Aisha RahmanDr Nair116 Signed ✓—

Keep every consent for two years — without the treasure hunt.

Audit time hits — can you produce every consent on demand? The verbal ones recorded ad hoc, the Tyro receipts, the SMS “YES” replies still to chase up… or is it a scramble across three systems and a paper drawer?

Capture consent any way that fits your workflow — every one lands in a single dashboard you can export in a click at audit time.

Send to patient
Search your patient list — send by SMS or email.
Face-to-face
QR poster or reception tablet.
Copy a link
Paste our link into your own PMS or SMS.
Anywhere else
Open the link in any browser, anywhere.
Print & scan in
Wet-ink signature, scanned back in.
One auditable dashboard Every consent · every channel · digital or paper · exportable for audit

See how your AoB workflow is set up

From building your branded forms to billing in your PMS — the whole workflow, step by step.

How Clinically works

Step 1 · Create your customised forms

Features

Capturing the signature is the easy part. Clinically takes care of the work that comes after.

Send by SMS or email
Patient list built in
Automatic reminders chase unsigned consents
Track status — sent, opened, signed
11 languages, not just English
Tick off as you bill
Emailed as a branded PDF
Basic Service Descriptors kept current — by us
No app, no login
Carers & guardians can sign too
Paper consents scan straight in
Unlimited links, any way you need
Get your personalised consents in a few seconds ↓

Your practice website

We read public details only — practice name, address, favicon and colours.
Enter details manually instead ›
No credit card, nothing to pay. You're only asked for an email address to create your practice's unique consent links — free for your first 50 consents.

Why we built this

We're clinicians in busy bulk-billing and telehealth practices — so we know exactly whose desk the compliance work lands on. We built Clinically to take that job off your plate: it keeps pace with the rules so your team doesn't have to, with nothing to install and no surprise fees. Low risk, no commitment — just one less thing to chase.

Dr Wojt Janowski
Dr Wojt Janowski
Clinical Haematologist · Co-founder
Dr Karan Makhija
Dr Karan Makhija
Clinical Haematologist · Co-founder

We'd love to hear from you

The Assignment of Benefit changes are new — and, frankly, a little daunting. We're working through them in our own practices and sharing what we build, so you're not figuring it out alone — a shared journey, not a sales pitch. If there's something we've missed, or you'd like a hand with a custom workflow we haven't covered yet, get in touch. We genuinely want to hear it.

Contact us

Frequently asked questions

Sending, links, QR codes, and how a consent flows through your practice.

What does it cost, and what happens after the 50 free consents?

Your first 50 consents are free — no credit card to start. After that it's 10 cents per consent for any capture method, with your monthly consent spend capped at $50 (unlimited doctors). If you'd like us to text the link to patients for you, SMS is 18 cents + GST each — no minimum, uncapped. No monthly fees, no contracts — you only pay for what you use.

Can my whole team use one account?

Yes — you can add as many team members as you like at no extra cost, so reception, billing, and clinicians all work from the same practice dashboard.

What are all the ways a patient can give consent?

Pick whatever suits the service: have us send a secure link straight to the patient by SMS or email (search their name, tap Send); paste a link into your own PMS SMS/email templates; scan the practice QR code on their own phone (before service); sign on a linked patient-screen tablet in your rooms — push a consent to it, or let it run the self-sign form; or capture it on paper and upload the scan. However it's captured, every consent lives in one place on your dashboard.

What is the practice QR code and what does it do?

It's a code generated for your practice, tied to a set of basic service descriptors (BSDs) you've configured from the item numbers your clinicians bill. Display or keep it at the practice for patients who want to use their own device — when scanned, it opens your practice's consent page; the patient enters their name and date of birth, then sees and signs the consent.

You can also have more than one. Configure different groups of item numbers as separate BSD sets in the Links section (during onboarding or later in Settings), and each set generates its own QR code — so you can display the right one for the right group of services.

Does the QR code work for both before and after the appointment?

Only before the appointment. Because the QR code is generic to your practice's BSDs, it can't know which item numbers were actually billed for a given service — so it can't be used for after-appointment consent.

How do we capture consent after the appointment?

There are a few ways:

  • Send it from your dashboard: search the patient, enter the item number(s) billed, then tap More → Send to patient — we text and/or email them a secure link to complete on their own device.
  • At checkout (push to a device): staff start the consent by entering the patient's details and the item number(s) billed. If you have a practice iPad or other device at reception, that consent can be pushed to it with one click so the patient signs there — as long as both devices are signed in with the same email address.
  • Paste a link into your PMS: Clinically generates unique item-number-specific links that you can save in your practice software as smart phrases or templated SMS/email messages, and send out through that channel for the patient to complete on their own device.
Are the practice links unique to each patient?

The links themselves are specific to your practice, not the patient — BSD-specific for before-appointment, and item-number-specific for after-appointment. They only become patient-specific when you drop them into your PMS SMS/email templates.

How does a link become specific to an individual patient?

Replace our placeholders in the link with your PMS's own merge fields for patient first name, surname, and date. When your practice sends the SMS/email, your PMS substitutes the real patient details, so each message carries a unique link for that patient — and they don't have to fill in those details themselves.

Which practice software (PMS) does this work with?

Any of them. Clinically doesn't need a direct integration — you paste your practice links into your PMS's SMS/email templates, so it works wherever you already message patients.

Can Clinically send the SMS or email to patients for us?

Yes, if you'd like. You can send a secure consent link straight to the patient by SMS and/or email from your dashboard — search the patient, tap Send, and choose SMS, email, or both. Prefer your own pathways? You can still paste our links into your PMS SMS/email templates instead. Either way the patient gets a secure link and enters their date of birth to open and sign it, and the completed consent is emailed back to your practice and saved to your dashboard.

Is the consent compliant with the Assignment of Benefit requirements?

Yes. Clinically is purpose-built for the Assignment of Benefit e-consent requirements, capturing the patient's assignment of their Medicare benefit to your practice for the specific bulk-billed service.

Is the consent available in other languages?

Yes — the patient form is available in 11 languages so patients can read it in their own language. The English version remains the legal record.

Where does a signed consent go?

Straight to your practice dashboard as a live record, and a copy is emailed to your practice automatically. You can also customise how the PDF's file name is structured — from fields like patient surname, given name, DOB, item number and date — so that PMSs which file incoming documents by file name can accept the emailed consent and drop it directly into the right patient's record.

Set up your practice

These go on every consent and on your patients' form. Add your locations once, then choose where each practitioner works.

Practice

Locations

The main location defaults to all practitioners. New locations start with none selected. Open Practitioners on a location to choose who works there.

Edit practitioner names

Branding

How patients will see it

This is the live consent form your patients will open from the SMS/E-mail. Try it — it's interactive. The preview reflects the doctor-matching mode you chose in the Links step.

Live preview

Your branding and doctors come from what you confirmed earlier. Edit the test data below — the preview updates live. Tap inside to try it.

Try it with your own test data

Edit any field to preview it live, then sign & submit in the preview above to send yourself a real test consent.

PDF will be named: consent.pdf

Create your free account to unlock your links

One last step. Confirm your email and your unique service links go live — ready to paste into your PMS.

We email a 6-digit code here — enter it on the next screen to unlock your links.

Your service links

One link or several — use them in SMS/email reminders, a printed QR poster, a shared screen, or push to a tablet. Hover any section for tips.

Use your preferred title. It appears on the consent and PDF for every practitioner at this practice. Clear it to use “Practitioner”.
How patients match to a practitioner
Patients pick — one link, the patient chooses.
Practitioner-specific — one link per practitioner.
i
Patient details in the link
Tags your practice software fills in per patient — preset for Xestro. Different PMS? Edit tags.

Your patient messages

This is the SMS and email your patient receives with their consent link. Tap a field to drop it in — the patient's own details fill in when you send. Leave it as-is to use our wording.

SMS

[LINK] is where the patient taps to sign — it's always included. They're asked for their date of birth to open it.

Preview:

Email

The email leads to the same secure link, wrapped in your practice branding. Patients still enter their date of birth to open it.

Preview:
What your patient sees
Review & sign Secure link · added automatically
You'll be asked for your date of birth to open it.

The Review & sign button is your patient's secure consent link — it's added for you and can't be edited. Just write your message above.

What happens after they sign

Patient signs → Branded PDF → Emailed to you → Filed in your PMS

Recipient emails

Every signed PDF is emailed to all addresses below.

You're responsible for these addresses. Each receives sensitive patient info (name, DOB, MBS item) — use practice-controlled mailboxes only, never personal accounts or forwarders.

PDF filename

Tap a chip to insert a field; type your own separators between them.

Example: consent.pdf

Your consent records

Need a copy later? Come back to this site and tap the dashboard icon (top-right) to download any signed PDF and view the full record of consents.

Setup complete

Add payment details

Pop in a card so your consents keep flowing after your first 50 free.

Your patient SMS & email are set up. Adding a card switches messaging on so you can send them — you're only charged per message you actually send. No card yet? You can still capture consents free with your links, kiosk and QR, and upgrade anytime later from your dashboard.

Your links are ready — how to use them

  • SMS / email — paste your link into your PMS or email.
  • Kiosk tablet — tap Consent at the top of your dashboard to run the form on a reception tablet.
  • Shared screen — log in on two devices (PC + tablet) with the same email. Open Consent from your dashboard, fill out the patient details, then tap Options and Push.
  • QR poster — print the before-service QR for patients to scan and sign on their own phone.